Year 2017 , Volume  6, Issue 2, Part 1
Factors Impacting the Citizens Intention to Use E-Government Services Among Jordanian Citizens
SALAMEH .S. AL-NAWAFAH
Pages: 371-384
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The current study aims at examining the factors that influences the citizens' intention to use e-government services in Jordan. what distinguishes this study compared to others is the fact that is gathered the 7 most influential factors on technology which are (trust, image, compatibility, ease of use, complexity and relative advantage and intention to use). Through a structure dquestionniare which was distributed on 500 citizens in Jordan as a convenience sample. (407) were retrevied for the sake of statistical analysis. The results of the study indicated that trust is among the most influential factor that encourages people to use e-governmetn services while the relative advantage appeared to be the lease influential. Key Words: E-Government, Intention to use, Governmental Transaction, Relative Advantage.
Behavioral Patterns on WhatsApp
AMELIA REGINA ALVES, JEFERSON NACIF, EMMANUEL GONCALVES, MAYAN SANTANA, BERNARDO CARVALHO, LUANA ZUVANOV DE FARIA and LAIS SOUZA SILVA
Pages: 385-399
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This paper seeks to understand the impact of Informational Technical-Scientific Revolution on the various aspects of global society. The studies and references used herein, demonstrate how the new digital economy tools were incorporated into the dynamics of both organizational and personal relations, by institutionalizing current prevailing social practices in everyday life increasingly modified by modern information and communication technologies (ICTs), in particular by WhatsApp. Recurrently, the term Liquid Modernity is used to make reference to the current period of Post-Modernity, in reason of the fluidity and volatility of labor and affective bonds that time caused. The technological tool WhatsApp and its leverage on the new established social conduct is the object of analysis of this study. Throughout the work, several facts and assumptions are presented about the emergence of new patterns of behavior due to the investigated software, the WhatsApp. Key Words: Modernity, Dynamics of Relationships, Patterns of Behavior, WhatsApp.

The Mechanism of Adopting the Business Intelligence Resources in Publishing the Entrepreneurship Culture as a Scientific Method: (Applied Study)
RASHA H ABBOOD and NAGHAM H AL- NAMAA
Pages: 400-405
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Developing business skills is very important for researchers as well as specialists; moreover it becomes a part of the first years of school life. According to Howard Gardner theory, the Intelligence reflects nine abilities of students that called Multiple Intelligence (theoretical intelligence, language, spiritual, musical, natural, movable, personal, social and emotional intelligence), these intelligences demonstrated on training the kids from their school life on such skills, and abilities to create a future entrepreneurship project. This research considered as a precious experience because it is a good chance for distinguishing the opportunities, and we can invest in developing the skills and knowledge to serve the society either now or for future. These skills train the students how to negotiate, discussion, team work which considered as the business entrepreneurship infrastructure. Key Words: Business Intelligence, Entrepreneurship, Multiple Intelligence, Emotional Intelligence, Future Entrepreneurship Project.
Developing the Role of Auditing Profession In The Light of E-Disclosure of Financial Reports in KSA Business Environment
ALAA MOHAMAD MALO-ALAIN
Pages: 406-418
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The present research aims mainly to develop the role of auditing profession in the light of electronic disclosure of financial reports by highlighting a number of important dimensions i.e. the need for Saudi Arabia's business environment to regulate the electronic disclosure, and research moreover endeavor to examine performance level of auditors and the challenges they face in light of the electronic disclosure. To achieve these goals, researcher relied on the analytical, descriptive, and deductive approaches. The research sample consisted of (81) Auditors. The research came up with the following main findings i.e. there is a need to regulate the electronic disclosure in the Saudi Arabia business environments, there is a satisfied awareness among auditors in regards to the duties and responsibilities assigned to them under the electronic disclosure, there is a statistically significant impact by the following variables ( Technological challenges, Companies’ challenges, Auditor’s challenges, and Professional challenges) on the performance level of auditors under the electronic disclosure". Key Words: Internet Financial Reports (IFR), Responsibilities & Duties of Auditors, Electronic Disclosure.
Productivity and Quality Management through Human Resource Management: A Systematic Review
A. ANTON ARULRAJAH
Pages: 419-437
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The objective of this paper is to explore that how human resource management (HRM) can promote productivity and quality enhancement through HRM practices in organizations. In order to achieve the intended objective, a literature review was conducted by using 104 relevant sources. Findings of the review highlight that there are many ways human resources (HRs) and HRM practices can promote productivity and quality enhancement in the organizations. In overall, this review suggests three main specific approaches to ensure the quality of HRs and to develop quality and productive culture in the organizations. Key Words: Productivity, Quality, Management, Human Resource Management.
Antecedents Analysis of Trust, Satisfaction and Consequence of Commitment in Customer Relationship Life Insurance in Jakarta
SAPARSO
Pages: 438-461
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This research is descriptive and explanatory survey which addresses the issue of commitment between the customer and insurance company. Comprehensively, the purpose of this study was to examine the influence of economic content, resource content, social content and the emotional content the trust and satisfaction and the consequency relationship commitment of life insurance customers. The sample 393 of the research are customer of the 10 best life insurance companies which are located in Jakarta. Data is obtained from the questionnaire, which the respondents were selected by random sampling method. The analysis technique used in this study a Structural Equation Model (SEM) using LISREL 8.8 program. The analysis result that together the economic content, resource content, social content and the emotional content influence the trus which the determinant of R2 = 0.70 or there is a significant influence between the economic content, resource content, social content and emotional content the trust by giving contribution of 70 %. The amount of trust influence is formed by two key indicators, the social content and the emotional content with each coefficient value of 0.43 and 0.44. Together the economic content, resource content, social content and the emotional content influence the satisfaction with the determinant of R2 = 0.91 or there is influence between economic content, resource content, social content and the emotional content to the satisfaction with the contribution of 91 % . An enormous influence on the satisfaction is also influenced by two indicators they are social content with the coefficient value of 0.26 and the emotional content of 0.67. Together trust and satisfaction influence the relationship commitment with the value of R2 = 0.69. It means that together the trust and satisfaction influence the commitment with the contribution of 69%. The amount of commitment relationship influence is formed by the two variables of trust and satisfaction, with each coefficient value of 0.41 and 0.47. This study found that the relationship commitment is the result of satisfaction of product quality, price, information, and service given as well as the trust that was built by the company through the employee reptation (agents) are honest and trusted. Customer satisfaction can be realized driven by emotional bonding because the customers believe that the insurance company is quite well-known and the insurance company can provide the product quality which is suitable with what an expected and gives believe to the customers on their choices. Key Words: Economic Content, Resource Content, Social Content, Emotional Content, Trust, Satisfaction and Relationship Commitment.
Effect of Mass Media and Africa Traditional Media on HIV/Aids Prevention Social Marketing Campaigns in Nigeria
ODIGBO, BEN, UGWU OGBU, SILK and EKEMEZIE, LIVINUS I
Pages: 462-471
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The main goal of this research was to determine the effect of Mass Media and Africa Traditional Media on HIV/AIDS prevention social marketing campaigns in Nigeria. The study has been conducted in Nigeria to find out how traditional and mass media help in the prevention of HIV. Key Words: Mass Media, Traditional Media, Social Marketing, HIV.
Causes of Stress Among PhD Research Scholars with Reference to Rashtrasant Tukadoji Maharaj Nagpur University: An Empirical Analysis
KDV PRASAD and RAJESH VAIDYA
Pages: 472-480
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The present study reports the results of an empirical analysis on the causes of stress among PhD Research Scholars with reference to Rashtrasant Tukadoji Maharaj Nagpur University. A survey using stress questionnaire consisting of 35 multiple choice statements on 50 Research Scholars who participated in the Pre-PhD Course work at CP & Berar E.S. College, Nagpur was carried out during December 2016, the course work period. Six independent stress causing factors Work overload, Role ambiguity, Role overload, Physiological factors, and Behavioural Approach and Avoidance strategies and their effect on a dependent factor performance were assessed. We carried out the descriptive, correlation, Analysis of Variance and Multiple regression analysis to predict the cause and effect of six said independent variables on a dependent variable performance. The reliability and internal consistencies of the research instrument was measured using the reliability statistic Cronbach Alpha. The Cronbach Alpha values for all the factors varied from 0.66 to 0.80, whereas overall Cronbach Alpha measured at 0.78 indicating strong internal consistencies among the items of the research instrument. The statistical analysis reveal medium level stress among the research scholars and behavioural avoidance coping strategies has significant effect on reducing the stress(P<0.013), whereas the physiological factors (P<0.002) significantly contributed to the stress among the research scholars. Key Words: Stress, Research Scholar, Cronbach Alpha, Coping Strategies, Course Work.
Gender and Organizational Culture: A Literature Review of Past Theories
MARILOU IOAKIMIDIS
Pages: 481-487
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As with many concepts prevalent in business and management literature, career is often written about as if it was gender free. In fact the concept of career was and still is a deeply gendered construction. Many surveys point out that the psychological contract traditionally described was not so mutually beneficial to women. Although the idea of a linear progression is now being jettisoned as the normative path for career, for many women this has never been the case. A few women had careers similar to the traditional male pattern; more had not. Women's careers have been characterized by limited opportunities, low paid part time work, breaks of different lengths for childcare and other domestic responsibilities, and unhelpful assumptions about commitment and capability. This is true both for women in general and women aspiring to be managers. Upward mobility remains, however, one of the conventional measures of organizational and career success, and will be explored in this paper in accordance with past but classical theories of organizational culture. Key Words: Literature Review, Gender, Organization Culture, Past Theories.
Discrepancy of Cognitive Ability in Management Decision
HONG-WEN LIN, YA-CING JHAN, YU-LING LIN and SHU-MEI WANG
Pages: 488-494
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In this study, Creative Problem Solving (CPS) has been chosen as the theoretical basis to explore the discrepancies between learners’ cognitive ability for management decision-making process as individuals and in groups. The study attempts to shed light on the differences between the problem-solving processes for individual learners and learner groups through means of Protocol Analysis and Think Aloud Protocols. The research discovered that the extent of information content familiarity imposes varying degrees of impact on the decision-making process on individuals and in groups. When learners are unfamiliar with information contents, they are caught in a loop in the midst of a problem-solving process. In contrast, learners with a relatively higher degree of familiarity with information content would be able to solve a given problem in smooth-running procedures. These discoveries reveal the discrepancies between different learners in the problem-solving process, and hopefully may serve as useful reference for educators looking forward to formulate effective teaching guidelines and strategies for classroom instruction. Key Words: Creative Problem Solving, Protocol Analysis, Management Decision, Cognitive Ability, Business Operation Simulation System.